The State of Privacy in America: What We Learned

Pew Research Center After the June 2013 leaks by government contractor Edward Snowden about National Security Agency surveillance of Americans’ online and phone communications, Pew Research Center began an in-depth exploration of people’s views and behaviors related to privacy. Our recent report about how Americans think about privacy and sharing personal information was a capstone of this two-and-a-half-year effort that examined how people viewed not only government surveillance but also commercial transactions involving the capture of personal information. Here are some of the key findings that emerged from this work:

  1. 1.     Fully 91% of adults agree or strongly agree that consumers have lost control of how personal information is collected and used by companies.
  2. 2.     Americans express a consistent lack of confidence about the security of everyday communication channels and the organizations that control them
  3. For most Americans who are making decisions about sharing their information in return for a product, service or other benefit, the context and conditions of the transactions matter.
  4. Some 74% say it is “very important” to them that they be in control of who can get information about them, and 65% say it is “very important” to them to control what information is collected about them.

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  1. February 2016
  2. The State of Privacy in America: What We Learned