Two Articles About Reference

Two articles appeared recently, one from Library Journal and the other in Publisher’s Weekly addressing important concepts surrounding the provision of Reference Services and the Reference “Desk”

“Making “Desk” a Four Letter Word | Backtalk Library Journal

by Maxine Bleiweis on October 20, 2015 http://goo.gl/Utjbv6

and

“Where Reference Fits in the Modern Library; Todays Reference User Wants Help Doing Things Rather Than Finding Things”

by Brien Kenney | Publisher’s Weekly Sept. 11, 2015 http://goo.gl/8Iu9HS